“I really appreciate the personal touch. In my everyday life I do loads of things online, but it’s never as quick or simple as being able to pick up the telephone and speak directly to James.”
A London law firm which has been delivering for clients for more than 25 years sets great store by its professionalism, accessibility and personal service. So it was only natural that it would look for similar qualities when it came to choosing insurance brokers. Simon O’Dowd, is a partner in Jenkins Law, which has its head office in Garratt Lane, London. It was established in 1983 and specialises in non-contentious work such as property and probate.
He has been using Greenfield Insurance Services for about five years on the recommendation of a client in the property development business.
“I think they are very good – I really do, and, in turn, I now recommend them to clients. I appreciate the personal contact I have with Greenfield and I have found James Mant to be very effective and obliging.”
Simon, who has been practising law since 1980, has used brokers in the past and prefers to let the specialists use their in-depth knowledge of risks and the insurance market to find and arrange suitable insurance policies.
“I originally used Greenfield for a quote on property insurance, and now they take the bulk of my instructions, including my personal insurance.
As specialists in their field, Simon said that he preferred to use the services of a broker rather than comparing the market himself and attempting to do something he felt he was not capable of doing.
“I really appreciate the personal touch. In my everyday life I do loads of things online, but it’s never as quick or simple as being able to pick up the telephone and speak directly to James.”